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IT Services

I’m an IT Consultant with main focus on QA Management, Technical Operations, Release Management and Project Management with more than 20 years of experience in consulting, project management and software testing. I hold a diploma in Computer Science from the University of Karlsruhe, Germany (“Diplom der Informatik”) and was involved in various projects in Germany, Austria, Switzerland and Greece.

I currently work at E.ON Business Services (contract via Comquent GmbH) in Munich, as Technical Operations & Release Manager for eon.de with German and Offshore Scrum Teams.

Software QA is my passion (being also ISTQB Certified Tester Foundation Level + having the extension “Agile Tester”) that’s why I have a special eye for keeping QA processes throughout the software development life cycle in order to deliver high quality software that rocks. I have always in mind to achieve sustainably high availability of information systems throughout their development in agile frameworks and their complete life cycle. In the projects I am also keen in addressing business needs within various technical teams and always enjoy working with international scrum teams, onsite as well as distributed.

I speak fluently English, German and Greek and have basic knowledge in Spanish.

Check out the projects I have worked on in the past.


COMQUENTComquent GmbH: IT & E-Commerce Management, QA Specialist

Jun 2016 – Present in Munich, Germany

 

E.ON E.ON: Technical Operations – Release Management, Contract via Comquent GmbH

Dec 2017 – Present in Munich, Germany

  • Technical and operations coordination of online activities for high-availability applications
  • Conciliator between service providers, scrum based enhancement teams and product owner on business end for Incident & Problem management
  • Technical tracking of SLA fulfillment of products and creation of reports
  • Testing & monitoring of web applications
  • Change & release planning including tracking if business approvals and scheduling with pre-products
  • Schedule on-call duties and handover of incidents from/to on-call
  • Technical documentation of application environment & planning of environment usage
  • Support of service enabling and goLive planning processes

ToolineoToolineo GmbH & Co. KG: QA Specialist, Contract via Comquent GmbH

Jun 2016 – Nov 2017 in Wuppertal, Germany

  • Analysis of requirements and specifications
  • Creation of testcases in ordert o validate new functionalities, components and interfaces
  • Expense estimation for the creation and execution of software test cases
  • Execution of software tests and subsequent analysis and reporting of the results
  • Error management and identification of error sources
  • Close cooperation with the software development teams and the project management
  • Support of user acceptance tests

nea propontidaMunicipality of Nea Propontida: IT Manager

Jan 2011 – May 2016 in Nea Moudania, Greece

 

  • Project management of various projects
  • Test lead for beta testing and User Acceptance Tests for delivered programs and updates
  • Inspection and approval of IT projects
  • Head of the ICT department of the municipality
  • Identification and assessment of municipality needs for new software and hardware
  • Recording of technical requirements
  • Writing of call for offers and technical evaluation of offers
  • Contact and coordination of external service partners
  • Introduction of new technologies in the public service
  • Installation, parameterization and maintenance of all programs necessary for the operation of the municipality
  • Development and maintenance of the website of the municipality
  • System administration: PC-, Server-, telecommunications and network infrastructure maintenance
  • Training and support of the employees

moudaniaMunicipality of Moudania: System Administrator

Jun 2006 – Dec 2010 in Nea Moudania, Greece

 

  • Project management of various projects
  • Test lead for Beta testing and User Acceptance Tests for delivered programs and updates
  • Inspection and approval of IT projects
  • System administration: PC-, Server-, telecommunications and network infrastructure maintenance
  • Installation, parametrization and maintenance of all programs necessary for the operation of the municipality
  • Development and maintenance of the website of the municipality
  • Training and support of the employees

epsilonEpsilonNet SA: IT Support

Oct 2005 – May 2006 in Thessaloniki, Greece

  • Customer support for the Package Business (Accounting and salary management program)
    • Lead in Testing and quality assurance
    • Support on site and/or remote
    • Installation and presentation of the software at the customer
    • Writing of documentation, installation and user manuals
  • Additional tasks
    • Technical customer support for all software packages of the company
    • Training of the customer
    • Control, maintenance and support of the installations at the customer
    • Installation, control and maintenance of ORACLE-installations at the customer

metropolisMetropolis Informatics SA: IT Consulting & Support

Sep 2002 – Oct 2005 in Thessaloniki, Greece

 

  • Lead in Testing and quality assurance
  • Coordination of customer support and personnel management
  • Close cooperation with the software development teams
  • Writing of documentation, installation and user manuals
  • Installation and presentation of the developed software at the customer
  • Preparation of presentations
  • Coordination of creation of Crystal Reports for the customer
  • Technical customer support
  • Contact with the customers during all phases of the software development
  • Training of the customer
  • Control, maintenance and support of the installations at the customer
  • Installation, control and maintenance of ORACLE-installations at the customer

FZIFZI Forschungszentrum Informatik: IT Consulting & Support

Sep 1998 – Aug 2000 in Karlsruhe, Germany

 

  • Coordination of the software development and personnel management
  • Contact with the customers during all phases of the software development
  • Analysis of customer requirements
  • Architecture design of the customized systems to be developed
  • Installation and demonstration of products at the customer
  • Presentation of products in international conferences
  • Technical customer support on all applications (commercial and custom made)
  • Control, maintenance and support of the installations at the customer
  • Installation, control and maintenance of ORACLE-installations at the customer