I’m an IT Consultant with main focus on QA Management, Technical Operations, Release Management and Project Management with more than 20 years of experience in consulting, project management and software testing. I hold a diploma in Computer Science from the University of Karlsruhe, Germany (“Diplom der Informatik”) and was involved in various projects in Germany, Austria, Switzerland and Greece.
I currently run Neunen PC as Managing Partner. Neunen was founded in Thessaloniki, Greece in January 2020.
Software QA is my passion (being also ISTQB Certified Tester Foundation Level + having the extension “Agile Tester”) that’s why I have a special eye for keeping QA processes throughout the software development life cycle in order to deliver high quality software that rocks. I have always in mind to achieve sustainably high availability of information systems throughout their development in agile frameworks and their complete life cycle. In the projects I am also keen in addressing business needs within various technical teams and always enjoy working with international scrum teams, onsite as well as distributed.
I speak fluently English, German and Greek and have basic knowledge in Spanish.
Check out the projects I have worked on in the past.
Neunen PC: Managing Partner
Jan 2020 – Present in Thessaloniki, Greece & Munich, Germany
- IT Consulting
- Software Development
- Digital Transformation
- QA Management incl. Test Automation
- Risk Management
- Agile Coaching
Comquent GmbH: IT & E-Commerce Management, QA Specialist
Jun 2016 – Jan 2020 in Munich, Germany
E.ON: Technical Operations – Release Management, Contract via Comquent GmbH
Dec 2017 – Jan 2020 in Munich, Germany
- Technical and operations coordination of online activities for high-availability applications
- Conciliator between service providers, scrum based enhancement teams and product owner on business end for Incident & Problem management
- Technical tracking of SLA fulfillment of products and creation of reports
- Testing & monitoring of web applications
- Change & release planning including tracking if business approvals and scheduling with pre-products
- Schedule on-call duties and handover of incidents from/to on-call
- Technical documentation of application environment & planning of environment usage
- Support of service enabling and goLive planning processes
Toolineo GmbH & Co. KG: QA Specialist, Contract via Comquent GmbH
Jun 2016 – Nov 2017 in Wuppertal, Germany
- Analysis of requirements and specifications
- Creation of testcases in ordert o validate new functionalities, components and interfaces
- Expense estimation for the creation and execution of software test cases
- Execution of software tests and subsequent analysis and reporting of the results
- Error management and identification of error sources
- Close cooperation with the software development teams and the project management
- Support of user acceptance tests
Municipality of Nea Propontida: IT Manager
Jan 2011 – May 2016 in Nea Moudania, Greece
- Project management of various projects
- Test lead for beta testing and User Acceptance Tests for delivered programs and updates
- Inspection and approval of IT projects
- Head of the ICT department of the municipality
- Identification and assessment of municipality needs for new software and hardware
- Recording of technical requirements
- Writing of call for offers and technical evaluation of offers
- Contact and coordination of external service partners
- Introduction of new technologies in the public service
- Installation, parameterization and maintenance of all programs necessary for the operation of the municipality
- Development and maintenance of the website of the municipality
- System administration: PC-, Server-, telecommunications and network infrastructure maintenance
- Training and support of the employees
Municipality of Moudania: System Administrator
Jun 2006 – Dec 2010 in Nea Moudania, Greece
- Project management of various projects
- Test lead for Beta testing and User Acceptance Tests for delivered programs and updates
- Inspection and approval of IT projects
- System administration: PC-, Server-, telecommunications and network infrastructure maintenance
- Installation, parametrization and maintenance of all programs necessary for the operation of the municipality
- Development and maintenance of the website of the municipality
- Training and support of the employees
EpsilonNet SA: IT Support
Oct 2005 – May 2006 in Thessaloniki, Greece
- Customer support for the Package Business (Accounting and salary management program)
- Lead in Testing and quality assurance
- Support on site and/or remote
- Installation and presentation of the software at the customer
- Writing of documentation, installation and user manuals
- Additional tasks
- Technical customer support for all software packages of the company
- Training of the customer
- Control, maintenance and support of the installations at the customer
- Installation, control and maintenance of ORACLE-installations at the customer
Metropolis Informatics SA: IT Consulting & Support
Sep 2002 – Oct 2005 in Thessaloniki, Greece
- Lead in Testing and quality assurance
- Coordination of customer support and personnel management
- Close cooperation with the software development teams
- Writing of documentation, installation and user manuals
- Installation and presentation of the developed software at the customer
- Preparation of presentations
- Coordination of creation of Crystal Reports for the customer
- Technical customer support
- Contact with the customers during all phases of the software development
- Training of the customer
- Control, maintenance and support of the installations at the customer
- Installation, control and maintenance of ORACLE-installations at the customer
FZI Forschungszentrum Informatik: IT Consulting & Support
Sep 1998 – Aug 2000 in Karlsruhe, Germany
- Coordination of the software development and personnel management
- Contact with the customers during all phases of the software development
- Analysis of customer requirements
- Architecture design of the customized systems to be developed
- Installation and demonstration of products at the customer
- Presentation of products in international conferences
- Technical customer support on all applications (commercial and custom made)
- Control, maintenance and support of the installations at the customer
- Installation, control and maintenance of ORACLE-installations at the customer